Refund Policy

Effective Date: 1st September, 2025

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We value your satisfaction! Here's our refund policy:

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1. Perishable Goods:
Due to the nature of groceries and fresh items, no refunds are offered once delivery has been completed and accepted.

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2. Packaged Goods:
You may request a refund or exchange within 24 hours for unopened or defective non-perishable items.

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3. Services (e.g., 'Shop For Me')
Service fees are non-refundable once the shopping process has commenced.

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4. Request a Refund:
Email us at aunonlinemart@gmail.com with your name, order number, and reason for the refund.